» What are My Payment Choices? You have several payment options to choose from when shopping at Zephyr. We accept all major credit cards which include; Visa, MasterCard, American Express and Discover. You may also choose Google Checkout, PayPal, Amazon Payments, Wire Transfer and Money Orders (which requires a Pre-Payment via mail. The money order needs to clear before we can ship out your order, which will take 7-10 business days.) We do NOT accept checks or international credit cards.
Google Checkout - To use Google Checkout you will need to have an account with . If you do not have one you can set one up when checking out with Google.
PayPal - To pay by PayPal you will need to have setup an account with or you may use a credit card through PayPal.
» When Will My Credit Card be Charged? As of at this time your card will be charged as soon as the order is placed.
» When Will My Credit Appear on My Account? Credit will typically appear back on the card within 5-7 business days of cancellation. If you are returning and item then it will take 5-7 business days from when we receive and process your return.
» I Have Questions About My Charges. If you have a question about any charges or credits on your account, you may want to contact your financial institution first. If you have any other questions at that point, please give us a call at 877-814-4297.
» I Need a Copy of My Receipt/Invoice. You can get a copy of your receipt/invoice by going to your account, you'll be able to view past invoices and current orders. » Do I Have to Pay Sales Tax? You do not have to pay sales tax unless you live in California. The current sales tax in California is 8.25%.
We will provide store credit when we drop a price on an exact item within 30 days of an online order. This must be on the exact size and color of the item ordered! If we no longer have the specific size or color in stock, then we will not provide the credit. The store credit will be equal to the difference in price.
» The buySAFE Bond Guarantee. For added peace of mind, you can guarantee all transactions with a buySAFE Bond for a nominal fee.
Backed by buySAFE and its surety partners – Liberty Mutual, Travelers and ACE USA – the bond guarantees that you will receive full reimbursement (up to $25,000 per item) in the unlikely event that this buySAFE Merchant does not honor its terms and conditions. The bond ensures that:
- your item will be packaged and shipped via the promised shipping method
- your item will ship in the timeframe promised
- you will receive what you ordered as described online
- all payment methods indicated will be accepted
- all return and refund policies will be honored
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